Innovating today is key for all industries that seek to transform their business through adoption of disruptive solutions that allow you to optimize your processes and thus improve the experience of your users.
Inspired to improve their offer of services around the well-being of their community (customers, affiliates and their families and collaborators), Comfenalco Antioquia, one of the most important compensation funds in Colombia, joins Innova360 in the search for startups or technology-based solutions that address the challenge "Management, Communication and User Experience 2.0" that he hoped to improve, streamline and simplify the contact processes with members and customers in order to optimize the benefits and use of the services offered by the bank.
In this context, an open innovation program is started through the use of the platform InnovaConnect, a digital ecosystem that brings together technological solutions that solve the challenges of large companies at the Latam level.
In solo 4 weeks managed to summon 18 solutions, of which 6 were shortlisted to make it to the DemoDay instance with Comfenalco's Digital Transformation, Architecture and Innovation executives. After the presentations, a deepening instance with 3 startups being chosen nearby for execution of a pilot.
For Clemente Canales, General Manager of Nearway “the entire process was very professional, with clarity regarding the requirement, times and deadlines that were met perfectly. In addition, the accompaniment of Innova360 during the process was very good since they always kept us informed and helped us arrive better prepared for the DemoDay”.
“Pleasantly surprised with the process, the methodology is efficient and effective, thanks to the fact that the step by step allows an identification of the best startups, which ensures quality in the proposals of the participants. Everything generated confidence in us, the filters and previous evaluations carried out by the Innova360 team who, in an agile and precise manner, facilitate the understanding of the proposed solutions to make the best choice” were the words of Juan Camilo López, Digital Transformation Coordinator of Comfenalco Antioquia to refer to a process that only took 12 weeks from the lifting of the challenge to choosing the winning startup”
