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Seguros Sura, automation and digitization: the keys to promoting innovation

Inspired by improve the management of its processes and the relationship with its assistance providersIs that Sura joins Innova360 to revolutionize innovation within your organization. 

Looking for the way to automate and digitize the payment process of assistance service providers, involving the information of their clients and the delivery flow of their services, is that it develops an open innovation program using the platform InnovaConnect, digital ecosystem that brings together technological solutions that solve the challenges of large companies at the Latam level.

In solo 12 weeks they first met 19 solutions, of which 8 were shortlisted by the Innova360 team who selected 4 to get to a DemoDay with Sura executives, who defined NearWay for running a pilot.

Clemente Canales, General Manager of the startup highlights that “the process to enter the idea on the page is simple and fast. The Innova360 team accompanied us all the way, giving feedback in each instance, which allowed us to fine-tune the details for the final presentation. Everything was very agile and professional, managing to put together a proposal that contemplates our value proposition and Sura's needs."

For Andres Pena Cerda , Head of customer experience “Thanks to Innova360, we channel our challenge and reach companies capable of understanding our problems. With an in-depth analysis, in an agile manner and with very limited response times, they managed to reach us with solutions from various startups with demonstrations and concrete proposals, which helped us advance in our objective of improving our value proposition for our clients” .